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Course Outline
Introduction to Oracle Communications Billing and Revenue Management
- What is billing and revenue management?
- Importance of billing and revenue management in business
- Overview of Oracle BRM
- Navigating Oracle BRM
- Setting up users and roles
Billing Process Management
- Types of billing processes
- Lifecycle of a billing process
- Configuring billing parameters
- Managing billing processes
- Payment processing
- Automation and workflow
Revenue Management
- Understanding revenue streams
- Importance of revenue management in telecom
- Pricing and rating
- Managing revenue streams
- Understanding revenue recognition principles
- Implementing revenue recognition policies
- Using reports to track revenue performance
- Creating custom reports and dashboards
Advanced Features and Optimization
- Managing customer accounts and profiles
- Handling customer queries and issues
- Defining and managing products and services
- Configuring product catalogs and bundles
- Integrating Oracle BRM with ERP and CRM systems
- Ensuring seamless data flow between systems
- Ensuring data security in billing and revenue management
- Complying with industry standards and regulations
- Performance optimization
Customization and Best Practices
- Customizing user interfaces and workflows
- Extending functionality with add-ons and plugins
- Implementing best practices for billing and revenue operations
- Common issues and solutions
- Accessing Oracle support resources
Summary and Next Steps
Requirements
- Basic understanding of Oracle applications
- Familiarity with billing and revenue management processes
Audience
- Billing managers
- Revenue managers
- System administrators
- Business analysts
14 Hours
Testimonials (5)
I liked very much the format of the training, hands on, directly in sql developer.
Andreea - OPEN COURSE
Course - Oracle Database 19c PL and Advanced SQL
I learned complex functions and how to apply them
Ana Alexandrescu - DB Global Technology
Course - Oracle SQL Advanced
Great comunication, Łukasz explained everything in easy and understandable way
Tomasz Wojciechowski - GP Strategies Poland sp. z o.o.
Course - ORACLE SQL Fundamentals
It was quite hands-on, not too much theory.
David Lambaerts - Estee Lauder BV
Course - ORACLE PL/SQL Fundamentals
the trainer was very helpful , the pace of the training was really good and the exercises weren't too hard, also not too easy. whenever I got stuck he helped me out very well and made sure I understood everything.
