Course Outline

Module 1: Installing Windows

  • Introducing Windows Client
  • Windows Client Editions and Requirements
  • Installation Methods
  • Upgrading and Migrating Windows Clients
  • Deployment Methods

Module 2: Configuring Authorization & Authentication

  • Authentication
  • Managing Users and Groups
  • Configuring User Account Control
  • Implementing Device Registration

Module 3: Post-installation Configuration and Personalization

  • Configure and Customize the Windows Start Menu
  • Common Configuration Options
  • Advanced Configuration Methods
  • Managing Drivers and Devices

Module 4: Updating Windows

  • Windows Servicing Model
  • Updating Windows

Module 5: Configuring Networking

  • Configure IP Network Connectivity
  • Implement Name Resolution
  • Implement Wireless Network Connectivity
  • Remote Access Overview
  • Remote Management

Module 6: Configuring Storage

  • Managing Storage
  • Managing Disks and Volumes
  • Managing Storage Spaces

Module 7: Configuring Data Access and Usage

  • Overview of File Systems
  • Configuring and Managing File Access
  • Configuring and Managing Shared Folders
  • Managing User Files

Module 8: Managing Apps in Windows Client

  • Providing Apps to Users
  • Managing Universal Windows Apps
  • Managing the Microsoft Edge Browser

Module 9: Configuring Threat Protection and Advanced Security

  • Malware and Threat Protection
  • Microsoft Defender
  • Connection Security Rules
  • Advanced Protection Methods

Module 10: Supporting the Windows Client Environment

  • Windows Architecture
  • Support and Diagnostic Tools
  • Monitoring and Troubleshooting Computer Performance

Module 11: Troubleshooting Files & Applications

  • File Recovery in Windows
  • Application Troubleshooting

Module 12: Troubleshooting the OS

  • Troubleshooting Windows Startup
  • Troubleshooting Operating System Service Issues

Module 13: Troubleshooting Hardware and Drivers

  • Troubleshooting Device Driver Failures
  • Overview of Hardware Troubleshooting
  • Troubleshooting Physical Failures

Requirements

Basic understanding of computer networks and hardware concepts.
Basic understanding of OS and Application concepts.
Experience with using the Windows OS.

 35 Hours

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