Communicating and Influencing - For Managers and Team Leaders Training Course
Audience
Staff who need to be fully aware of the issues surrounding Communicating and Influencing:
- Their colleagues
- Their bosses
- Their internal and external customers and stakeholders
Format of the course
The course will be a highly-interactive combination of:
- Facilitated Discussions
- Slide Presentations
- Exercises and Case Studies
By the end of the course, delegates will be able to:
- Appreciate the need to manage their own behaviour before they can influence others’ behaviour
- Understand the strengths and weaknesses of the various communications media available
- Manage their internal and external customers and stakeholders
- Explain how to deal with the difficult situations they may encounter in the office
Course Outline
This course is almost identical to the Team Members’ course (see separate outline) but with these changes:
- There is an addition module entitled: Leadership v Management which covers:
- The similarities and differences between Leadership and Management. What makes a Great Leader; what makes a Great Manager?
- Management Styles
- There is an additional module entitled: Delivering Change which covers:
- Why Change does / does not work
- Change Principles
- Resistance to Change – and why, occasionally, resistance to change is beneficial
Need help picking the right course?
Communicating and Influencing - For Managers and Team Leaders Training Course - Enquiry
Testimonials (2)
Would like to thank Trainer Abhi for this fruitful training. Appreciate him trying to get to know all the attendees so he can better cater the training to our needs. Love how there was a balance of theory and activities that keep us engaged. And how contents were straight to the point and concise.
Rainey Clarecia - Talentvis
Course - Communicating and Influencing - For Managers and Team Leaders
I generally was benefit from the interaction and flexibility.
Olivier Pugliesi-Conti
Course - Communicating and Influencing - For Managers and Team Leaders
Related Courses
Leadership 101
7 HoursThis instructor-led, live training in Kenya (online or onsite) is aimed at entry-level professionals or aspiring leaders who wish to understand the core concepts and practices of effective leadership.
By the end of this training, participants will be able to:
- Understand what leadership is and how it differs from management.
- Identify and develop key leadership competencies and styles.
- Set meaningful goals and communicate them effectively.
- Build trust and influence others through effective communication.
Advanced Personal Leadership
14 HoursThis instructor-led, live training in Kenya (online or onsite) is aimed at executive-level and senior professionals who wish to gain deeper insights into their leadership styles, leverage Korn Ferry Leadership Assessments, and develop actionable strategies for leadership adaptability and team performance.
By the end of this training, participants will be able to:
- Analyze their organization context and its influence on leadership effectiveness.
- Assess the range of leadership styles being utilized and their impact.
- Evaluate how leadership approaches affect team engagement, dynamics, and performance.
- Apply feedback from leadership assessments to identify strengths and areas for growth.
- Utilize a causal model to explore leadership behaviors and their direct impact on workplace climate.
- Develop actionable strategies to enhance leadership adaptability and team performance.
Advisory & Leadership Skills
14 HoursThis instructor-led, live training in Kenya (online or onsite) is part of the Data Scientist skill set (Domain: Advisory & Leadership) and is aimed at professionals who wish to build impactful communication, problem-solving, and leadership skills to thrive in data science or analytics teams.
By the end of this training, participants will be able to:
- Apply structured problem-solving and root cause analysis techniques.
- Communicate insights effectively through impactful storytelling and visualization.
- Lead change initiatives and influence stakeholders with confidence.
- Manage data-related projects using a clear and practical framework.
Boardroom Best Practices from Around the World
7 HoursGlobal turmoil, business disruptions and pandemics have not only turned business standards upside down, but forcibly reshaped how boards govern those organizations. Here is what directors must know today to be effective. Best-practice tips and tools (meetings, info, agendas, committees, structure, etc.) that boards around the world use to do a better job, with less effort, leaving more time for high-value boardwork.
Change Management Training for managers
7 HoursOutcomes:
By the end of this course, participants will be able to:
- Understand the business drivers for change
- Know the best time to make changes
- Know how to prepare the organization for change
- Understand the psychology of change, what motivates people, how they will react to change and how to manage those reactions
- Be able to manage both the corporate and national cultural aspects of change
- Be able to produce stakeholder value through change
- Be able to apply a range of analytical tools to assist at each stage in change
- Know how to communicate change effectively
Coaching Skills
7 HoursAudience
Staff who need to be fully prepared to deliver high quality Coaching sessions
- To individual members of their own staff
- To their teams
- To individuals who are not directly connected to their own teams but who would value their independent – and non-judgemental - input
Format of the course
A combination of:
- Facilitated Discussions
- Delegate Coaching sessions – with full feedback
By the end of the course, delegates will be able to:
- Define “Coaching” and explain in detail the use of Coaching to improve individual and team performance – particularly relating its use to understanding the reasons behind (and rectifying) under-performance
- Deliver meaningful Coaching Sessions
Innovative Leadership through Design Thinking
14 HoursThis instructor-led, live training in Kenya (online or onsite) is aimed at beginner-level leaders and HR professionals who wish to learn and apply Design Thinking methodologies to foster innovation, enhance problem-solving capabilities, and engage teams effectively.
By the end of this training, participants will be able to:
- Equip participants with tools and methodologies to foster innovation and team engagement.
- Develop skills in empathy mapping, ideation, and prototyping for solving complex challenges.
- Apply Design Thinking principles to leadership and HR scenarios.
- Promote a culture of innovation within tech teams.
Digital Transformation: Disrupting the Common Delivery of the Common Business Landscape
7 HoursBy the end of this training, participants will be able to:
- Develop a stronger idea on the different approaches towards contemporary delivery of learning.
- Able to link the current delivery to new and fresh approaches in learning delivery.
- Devise an adaptive and proactive curriculum that would maximize digitization and all its benefits.
- Lead the organization in the application of digital transformation towards learning
Format of the Course
- Instructor Led Training through Online Delivery
- Interactive Planning with Outputs
- Digital Icebreakers
- Course Works
DZM – delegowanie zadań i motywowanie pracowników
14 HoursDelegating tasks and motivating employees are key skills for effective team management. It involves understanding employees' competences, clearly defining expectations while at the same time trusting and delegating responsibility. Regularly check progress and offer constructive feedback to motivate employees: Recognize achievements: Publicly and privately recognizing employee successes strengthens motivation to continue working. Involving employees in decision-making processes gives them a sense of an important role in the company. An organizational culture that promotes respect, support and work-life balance motivates employees to perform better. Act in line with the values and expectations you set for your employees to inspire them to take action. Effective delegation of tasks and motivating employees requires flexibility, empathy and constant adaptation to the team's needs. Employee support, understanding their motivation and skill development are key elements of success in this area.
Enneagram for Organizational Excellence (OE) Leadership
7 HoursThis instructor-led, live training in Kenya (online or onsite) is aimed at intermediate-level managers who wish to apply Enneagram insights to enhance leadership skills, improve team dynamics, and drive organizational success.
By the end of this training, participants will be able to:
- Gain a solid foundation in the Enneagram system, including the nine personality types, wings, levels of development, and centers of intelligence.
- Use the Enneagram to explore and identify personality type, including strengths, weaknesses, and opportunities for growth.
- Better understand team members, improve communication, resolve conflicts, and foster a collaborative team environment.
- Align team and organizational goals, manage change effectively, and cultivate an innovative and adaptive organizational culture.
Feedforward: A New Approach to Leadership Communication
7 HoursThis instructor-led, live training in Kenya (online or onsite) is aimed at beginner-level leaders and managers who wish to enhance their communication skills through the Feedforward approach, focusing on providing forward-looking, growth-oriented feedback for effective team development.
By the end of this training, participants will be able to:
- Understand the concept of Feedforward and its benefits over traditional feedback.
- Develop the skills to deliver future-focused, constructive input that promotes team growth.
- Learn techniques to build open dialogues and active listening for better team engagement.
- Foster a culture that supports continuous improvement through Feedforward practices.
Hosting Online Meetings
7 HoursThis instructor-led, live training in Kenya (online or onsite) is aimed at trainers, consultants, leaders, and communicators in any field who wish to efficiently and effectively facilitate web conferences using different virtual platforms.
By the end of this training, participants will be able to:
- Learn how to facilitate online meetings for remote participants effectively.
- Create a safe and engaging virtual environment for web conferences by setting the right tone and mindset.
- Manage online meetings more efficiently by choosing a suitable platform and getting comfortable with the technology.
- Keep participants engaged by stimulating online conversations.
- Build deeper connections with participants and other practitioners to learn collectively and gain valuable insights.
Meeting Management
14 HoursThis workshop is a practical program implementing the principles of coordinating business meetings. Adult learning methodology of learning is used in this program. It is facilitated with interactive exercises and powerful presentations.
Managing Remote Teams
7 HoursThis instructor-led, live training in Kenya (online or onsite) is aimed at managers and executives who wish to implement the right tools, skills, and methodologies to manage remote teams.
By the end of this training, participants will be able to:
- Explore remote leadership, structures, and components to successfully adapt a remote work setup.
- Develop trust, goals, culture, and teamwork to create an effective and productive remote team.
- Use existing tools and technologies to improve virtual communication and collaboration.
- Implement goal setting and project management methods to measure the performance of a remote team.
Personal Efficiency and Managing Meetings
7 HoursAudience
Managers, Team Leaders and staff members who feel that:
- They are attending too many meetings
- Their time is being “stolen” by other people
- They cannot get to the bottom of their day’s work because of a lack of planning, foresight or prioritisation
Format of the course
The course will be a highly-interactive combination of:
- Facilitated Discussions
- Slide Presentations
- Exercises and Case Studies
By the end of the course, delegates will be able to:
- Appreciate the need to manage meetings effectively – respecting the time pressures of those whom they invite to meetings
- Follow the standard processes for calling, managing and preparing the output of meetings
- Appreciate more widely some of the ways of managing themselves and their time more efficiently: to work smarter not harder…